Tenant hub
Renting with addy? You're sorted
Report a repair, pay your rent, or ask us something. All in one place, no runaround.
Report maintenance
Something not working? Tell us what's up and we'll get on it. Photos help.
Pay rent
Your payment details are on your lease. Not sure? We'll resend them, no worries.
Ask us anything
Lease question, inspection date, general query. Real people, quick replies.
Urgent repairs
Not sure if it can wait?
Take a breath. If your problem is one of the below, it counts as an urgent repair under the Residential Tenancies Act 1997 (ACT), clause 60. Don't wait for business hours, call one of our after-hours contractors straight away.
- A burst water system
- A blocked or broken lavatory system
- A serious roof leak
- A gas leak
- A dangerous electrical fault
- Flooding or serious flood damage
- Serious storm or fire damage
- A failure of gas, electricity or water supply to the premises
- The failure of a refrigerator supplied with the premises
- A failure or breakdown of any service on the premises essential for hot water, cooking, heating or laundering
- A fault or damage that causes the residential premises to be unsafe or insecure
- A fault or damage likely to cause injury to person or property
- A serious fault in any door, staircase, lift or other common area which inhibits or unduly inconveniences the tenant in gaining access to and use of the premises
After hours
Urgent right now? Call one of these.
If any of the above has happened, phone one of our after-hours contractors directly.
Electrical
- All Tradez 0427 455 202
- Berkeley Electrical (02) 6189 2547
Locksmith
- ASI Locksmith (02) 6171 4000
- Class Locksmiths (02) 6280 6611
Plumbing
- Level Plumbing (02) 6189 2453
- Mastaflow 0428 513 267, 0408 689 909
- Laser Plumbing 1300 438 52737